A doctor of your very own.
For the past five years, Sherpaa’s concierge doctors have been making healthcare extraordinary for employees of the world’s most innovative companies. Now, they can do the same for you, too.
Sherpaa is simple. We’re doctors you can reach anytime and anywhere. Our service is as convenient as email, contained privately and securely within our app. Just subscribe, switch on our app and message with Sherpaa Doctors. We'll diagnose, order tests, prescribe, treat, refer if we need to, and follow up until you’re all better. It's healthcare as it should be.
Think Sherpaa first
We aim to keep you out of doctor’s offices as much as possible. Whether you have a seasonal illness, an injury, or a chronic condition, we’ll do our best to solve your problem effectively via messaging.
We've built a network of amazing specialists over the years that we constantly improve with your feedback.
With 24/7 access to our Sherpaa Doctors, you’ll never have to worry about finding your way through a messy, complicated healthcare system again.
Sherpaa in action
Sherpaa + your insurance plan = the perfect match
Our doctors know your insurance plan is far from perfect — and that you probably pay your first few thousand healthcare dollars out of your own pocket. But never fear! Sherpaa ensures you only spend your money and use your insurance when an in-person visit is absolutely the best solution for you. Because an unnecessary $4,000 ER visit can be the difference between going on vacation this year...or not.
- Unlimited, 24/7 access for all members
- Diagnosis and treatment for over 500 simple, complex, and ongoing conditions
- Prescriptions and easy refills
- Hand-picked in-network referrals (when doctor visits are necessary)
- Speedy appointments with specialists
- Your health questions answered by talented, caring doctors
We don’t prescribe controlled substances.
You have to see a specialist for that.
Word on the street
Even more in love with @SherpaaHealth after a doctor they recommended contacted ME, and is texting with me to help make an appointment.— Janna Zagari (@jannazagari) January 8, 2016
Just used @SherpaaHealth for the first time! I kinda feel like I'm living in the future!— Colleen Jordan (@colleeniebikini) December 24, 2015
I just used my @SherpaaHealth app to talk to a Dr. who diagnosed me with a migraine AND gave me a prescription for it. Technology is great.— Chanel Perez (@chanel5essence) March 15, 2016
Felt sick. Contacted @SherpaaHealth at 5:50. Got diagnosed at 6:45. Prescription ready at 7:10. This is what living in the future is like 😌— Etel Sverdlov (@etelsverdlov) March 31, 2016
Holy cow @SherpaaHealth is pretty great! (4SQ uses it) Text'd w/ doctor this am, prescribed meds for neck, auto-sent to pharmacy next door!— Dennis Crowley (@dens) March 17, 2016
(Pricing does not include in-person specialist visits, labs, or tests)
Just a few press pieces about Sherpaa:
Just a few of the businesses that trust Sherpaa for better healthcare:
Who are your doctors?
Our doctors are experienced, well-trained, academic clinicians who work exclusively for Sherpaa. We selected them because their resumes are impeccable, but also because they are kind, caring, and believe healthcare should be more accessible and work better for you. Their mission is to make healthcare exceptional.
How can Sherpaa doctors do so much without seeing me in person?
Our doctors know that 80% of a diagnosis is about asking the right questions to get a detailed history of you and your situation. Then, you confirm suspicions with tests. Sometimes those tests are imaging or blood work and sometimes they’re physical exams. We often order blood work or imaging, share those results with you inside our app, and start treatment. However, sometimes a physical exam is the best test and we’ll refer you to be seen in person. But no matter what, the best care involves careful follow-up, frequent updates, and confirmation that you’re getting better.
Are there additional costs to use Sherpaa after I join?
No. After you become a member, you can communicate and solve problems with our doctors all you want. We believe healthcare should be good, ongoing communication, not a 12 minute transaction. Solving real problems takes time and close communication.
How do I communicate with Sherpaa doctors?
You create a new "concern” within the Sherpaa app and tell us about your symptoms and the backstory. Thereafter, we’ll use email-like messaging, photos, phone, or video — whatever is best suited to tackle your problem. Some cases might take 10 minutes and others 10 months. We work alongside you throughout, until you’re healthy again.
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